Deployment Infrastructure Engineer

Job Description

Job Title: Deployment Infrastructure Engineer. Location: Berkeley, California, USA or Fremont, California, USA

Duties:

• Own the deployment of Rigetti's quantum systems across on-premises and cloud platforms, including installation and commissioning at customer and partner locations.

• Develop, optimize, and deploy the infrastructure required for Rigetti's quantum systems.

• Provide deployment support and validate installed systems.

• Act as the primary technical contact for customers during deployments;

• Gather site requirements, identify hidden assumptions, manage expectations, and resolve technical issues across internal teams.

• Work with Quantum Engineers and Engineering Operations to test, validate, and measure deployed quantum systems, including the control systems operating alongside each refrigerator.

• Recommend and implement improvements to cloud and on-premises infrastructure and deployment processes.

• Lead deployment reviews and use lessons learned to improve standard procedures.

• Provide site reliability support and lead root-cause analysis of incidents during and after deployments.

• Work with Engineering Operations to improve system observability and reliability;

• Collaborate with software engineering teams to develop and maintain deployment testing practices.

• Build and maintain test and staging environments that match customer deployment environments.

• Document deployment, site reliability, and testing procedures to ensure consistent workflows across teams.

• Contribute to improvements in core infrastructure and IT systems.

• Manage role-based access control and access requests.

• Help define customer deployment packages, including scope, support models, and escalation procedures.

• Handle DevOps and infrastructure responsibilities involving CI/CD, AWS, and on-premises servers.

• Participate in on-call rotations during installations to maintain infrastructure stability.

Qualifications:

• Bachelor's degree in Computer Science or Computer Engineering, or equivalent experience.

• At least 5 years of relevant industry experience in DevOps, cloud infrastructure, site reliability engineering, field or deployment engineering, or HPC/research computing operations.

• Hands-on experience with Kubernetes and scaling tools such as Karpenter and EKS.

• 3–5 years of experience with AWS or similar cloud providers.

• 3–5 years of experience managing Linux server systems.

• 1–2 years of experience with Terraform or similar Infrastructure as Code tools;

• 1–2 years of experience with observability tools such as Grafana Cloud, Prometheus, and Sentry.

• Strong experience debugging production environments and resolving incidents.

• Experience providing on-call support for production applications, deployments, or devices.

• Hands-on experience deploying systems into production environments.

• Experience with modern deployment strategies, including physical customer sites, laboratories, and field environments.

• Experience working directly with customers or external partners in a technical role.

• Willingness to travel internationally for installations and onboarding, including extended site visits.

Preferred:

• CCNA, CompTIA Network+, AWS certification, or equivalent practical experience.

• Experience with load balancers, firewalls, VPNs, wireless networks, and network monitoring tools.

• Experience building and maintaining complete CI/CD pipelines.

• Experience working in data centers, laboratories, manufacturing, semiconductor, research, or cleanroom environments.

• Experience with bare-metal provisioning of Windows and Linux devices;

• Experience installing or supporting scientific instruments, HPC systems, or semiconductor equipment at customer sites.

• Experience managing control or embedded hardware alongside its supporting software.

• Background in quantum computing, physics, or other deep-tech environments.

Benefits / Instructions:

• Annual base salary of $180,000–$230,000.

• Competitive compensation.

• Employee equity opportunities.

• Medical, dental, and vision insurance.

• 401(k) retirement plan.

• Paid parental leave.

• Rejuvenation days.

• Vacation policy aligned with local regulations and industry standards.

• Applications from women, minorities, and other underrepresented groups are encouraged.

• Rigetti is an equal opportunity employer and promotes an inclusive working environment.

• The company may use AI tools to assist with reviewing applications, resumes, and candidate responses. These tools do not replace human judgment, and final hiring decisions are made by humans.

• Candidates who do not find a suitable position can submit a general application to be considered for future opportunities.