Endpoint Engineer

Job Description

Job Title: Endpoint Engineer - 857. Location: Broomfield, CO, USA

Responsibilities:

• Install, configure, and maintain desktop hardware and software, including operating systems, applications, and drivers.
• Manage endpoint infrastructure across a geographically distributed enterprise.
• Configure and manage endpoints using enterprise technologies and established IT standards.
• Perform patch management, software updates, system optimization, and other routine maintenance.
• Create, manage, and deploy desktop images;
• Package and deploy applications across enterprise endpoints.
• Deploy and manage Mobile Device Management (MDM) solutions for smartphones and tablets.
• Troubleshoot desktop hardware, software, operating system, and mobile device issues.
• Respond to user support requests and provide timely technical assistance to minimize downtime.
• Collaborate with IT engineering, enterprise applications, support, and other teams to integrate endpoint systems with network infrastructure and enterprise applications.
• Create and maintain documentation covering desktop configurations, mobile device policies, troubleshooting procedures, and workflows.
• Assist with hardware refresh cycles, software upgrades, and other desktop and mobile infrastructure projects.
• Monitor emerging endpoint technologies and industry trends;
• Proactively work with leadership, stakeholders, and end users to improve collaboration, support, and employee experience.
• Maintain endpoint infrastructure in accordance with IT best practices and the company's information security program.
• Support enterprise-wide IT strategy and roadmap initiatives.
• Respond to after-hours IT events or crises when required.
• Travel to other company sites when necessary.

Qualifications:

• High School Diploma or GED required.
• At least 5 years of experience in heterogeneous desktop and endpoint administration.
• At least 5 years of experience with desktop imaging, deployment, and patch management.
• Experience reconfiguring systems, pruning unnecessary services, and optimizing endpoint performance.
• Proven experience as an Endpoint Engineer or in a similar position;
• Experience working with enterprise-level and geographically distributed IT environments.
• Experience with Mobile Device Management (MDM) is preferred.
• Strong knowledge of desktop hardware, operating systems, software applications, networking, and IT infrastructure.
• Strong experience with Microsoft Windows 10/11, Office 365, Active Directory, Group Policy, Defender for Endpoint (DfE), and Intune.
• Experience supporting Mac and/or Linux endpoints at the enterprise level.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail;
• Ability to document procedures and design workflows that improve workplace support.
• Strong customer service orientation and commitment to employee satisfaction.
• Proficiency with IT service management (ITSM) frameworks and tools.
• Ability to work reliably and flexibly in a fast-moving business environment.

Preferred:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent formal training.
• Microsoft 365 Certified: Endpoint Administrator, ITIL, CompTIA A+, or similar certifications.
• Extensive knowledge of Microsoft Intune and Defender for Endpoint.
• Experience implementing Microsoft Intune from the ground up.
• Experience with JAMF.
• Experience with ManageEngine Endpoint Central;
• Experience with virtual desktop infrastructure (VDI), including VMware Horizon, Citrix Virtual Apps, Azure Virtual Desktop, or similar technologies.
• Knowledge of endpoint security solutions and best practices.
• Knowledge of scripting languages such as PowerShell for automation and improving task efficiency.
• Extensive knowledge of enterprise IT systems, services, hardware, peripherals, endpoint technologies, standards, and procedures.
• Experience working with Mobile Device Management solutions.

Benefits and Compensation:

• Salary range of $116,000 - $145,000 per year.
• Employer-subsidized health, dental, and vision insurance.
• 401(k) matching.
• Student loan repayment benefit.
• Equity opportunities.
• Retirement savings plan.
• 12 paid holidays.
• Generous vacation and sick leave.
• Paid parental leave.
• Employee discounts.
• Flexible work schedule.
• The position is primarily on-site, with the possibility of working remotely up to 2 days per week, subject to approval.

Other Information:

• This position is based in Broomfield, Colorado and is primarily on-site.
• The successful candidate will work as part of Quantinuum's global IT organization supporting scientific teams involved in quantum software, applications, and hardware development;
• Previous experience in a similar role within a high-performing team is preferred.
• The role requires a collaborative, problem-solving mindset and a strong focus on end-user expectations.
• After-hours support may be required for events or crises.