Staff Technical Account Manager

Job Description

Job Title: Staff Technical Account Manager Optimization. Location: Remote, United States

Lead technical engagements with North American customers. Act as a trusted advisor on quantum optimization solutions. Support integration and deployment of quantum computing platforms. Partner with sales, product, professional services, and business development teams to deliver customer value.

Responsibilities:

• Present quantum solutions to prospects and understand their computational challenges.
• Map customer needs to company products and business value.
• Communicate company vision, strategy, and product roadmap to executive and technical stakeholders.
• Deliver technical presentations at conferences, webinars, and seminars.
• Support marketing efforts through webinars, conferences, and industry events.
• Conduct regular technical meetings during rollout, expansion, and support phases.
• Identify new optimization projects that can leverage quantum solutions;
• Build and maintain long term technical relationships throughout the customer lifecycle.
• Serve as a subject matter expert on quantum optimization and industry trends.
• Communicate customer requirements to internal product and development teams.
• Advocate for customer needs and identify professional service opportunities.
• Provide advisory technical support for customer projects;
• Clearly explain complex technical concepts to both technical and non technical audiences.
• Travel 30 to 50 percent for client meetings, conferences, and training sessions.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or related STEM field.
• Advanced degree preferred.
• 5 or more years of experience in a technical customer facing role such as Sales Engineer, Technical Account Manager, Solution Architect, or similar.
• Strong foundation in optimization, operations research, algorithms, or applied mathematics.
• At least 2 years of hands on Python experience in an enterprise environment;
• Experience supporting clients in logistics, manufacturing, pharma, fintech, or research and education.
• Experience with tools such as GitHub and REST APIs.
• Strong ability to communicate technical content to diverse audiences.

Preferred:

• Experience with logistics, scheduling, or resource allocation projects.
• Experience in quantum computing.
• Experience with AI or large language models.
• Project management experience.

Benefits and Compensation:

• Competitive base salary within the stated range.
• Equity opportunities and bonus potential.
• Comprehensive benefits package;
• Company ownership culture.
• Total rewards include base pay, equity, bonus, perks, and benefits.
• Final offer determined by experience and skill level.