Manager, IT Infrastructure

Job Description

Job Title: Manager, IT Infrastructure. Location: Milpitas, California, United States

This role focuses on operational resilience, strong security practices, and support for the company’s growing technical teams.

Responsibilities:

• Manage global network systems including LAN, WAN, and VPN.
• Oversee uptime, performance, and availability for all offices and remote teams.
• Build and maintain on-premises server rooms and data center spaces.
• Manage cooling, power, and hardware infrastructure;
• Supervise data center operations and ensure compliance and reliability.

Compute and Storage:

• Deploy and maintain physical servers and storage systems.
• Maintain and automate virtual infrastructure to ensure performance and resource efficiency.
• Integrate hybrid cloud platforms using AWS, Azure, or GCP.

Infrastructure Resilience:

• Design and implement disaster recovery technologies and processes.
• Run audits, simulations, and recovery tests with measurable outcomes.
• Serve as the main infrastructure contact during security incidents;
• Work with Information Security and Physical Security teams to meet organizational security goals.

Monitoring and Performance:

• Implement full monitoring for performance, capacity, and availability.
• Build a culture that identifies root causes and prevents recurring issues.

Collaboration and Cross-Functional Leadership:

• Work with IT and Security teams to build a unified technology roadmap.
• Partner with other departments to meet company-wide objectives;
• Lead network modernization, hybrid-cloud projects, and zero-trust security initiatives.
• Represent IT Infrastructure in planning meetings, audits, and executive reviews.

Operational Governance:

• Oversee lifecycle management and vendor relationships for infrastructure assets.
• Manage budgets, procurement, and vendor SLA compliance.
• Maintain accurate inventory and enforce configuration standards.

Team Leadership:

• Lead and develop a team of infrastructure engineers and support technicians.
• Build a high-trust culture focused on execution and accountability;
• Set clear KPIs and align the team with infrastructure and security goals.

Experience and Qualifications:

• At least 7 years of progressive experience in IT infrastructure.
• At least 3 years leading distributed teams.
• Strong background in network security, data center resilience, and incident response.
• Hands-on experience with hybrid cloud, virtualization, and backup technologies.
• Experience with enterprise firewalls such as Palo Alto or Fortinet;
• Understanding of regulatory and security frameworks such as NIST, ISO 27001, or CMMC.
• Ability to enforce technical standards across IT operations.
• Strong troubleshooting and communication skills;
• Preferred certifications include CISSP, CCNP, ITIL, CISM, or AWS/Azure certifications.

Compensation:

• U.S. base pay range: 130,000 to 150,000 USD.
• Bay Area base pay range: 170,000 to 185,000 USD;
• Actual pay depends on experience, location, and business needs.
• Full-time roles include equity and benefits.

Additional Notes: Only official company email addresses will be used for communication; The company never asks for bank information during hiring; Unsolicited resumes from agencies are not accepted.