Engagement Manager

Job Description

Job Title: Engagement Manager. Location: Remote (United States)

You will report to the Director of Professional Services and act as the key point of contact for client engagements; You will manage expectations, lead cross-functional teams, and align client needs with company objectives to drive measurable outcomes; The role also includes collaborating on proposals and engaging with top consulting firms and application software partners.

Responsibilities:

  • Build and maintain strong relationships with clients, understanding their business goals and tailoring quantum optimization solutions accordingly
  • Manage end-to-end project delivery including planning, execution, and budget control;
  • Develop financial business cases that communicate the ROI of quantum optimization solutions;
  • Act as a liaison between clients and internal teams to ensure project alignment and issue resolution
  • Coordinate executive-level communications and project reviews with clients and D-Wave leaders
  • Identify upselling and cross-selling opportunities within existing accounts;
  • Monitor project progress, identify risks, and take proactive steps to keep projects on track
  • Prepare and deliver regular reports on project status and metrics
  • Participate in sales calls and co-develop proposals and statements of work
  • Translate customer feedback into actionable insights for internal product and engineering teams

Qualifications:

  • Bachelor's degree (Agile/Scrum certification or equivalent experience is a plus)
  • 7+ years of experience leading complex software or technology delivery projects at scale
  • Experience in customer consulting, preferably in enterprise or high-tech environments;
  • Strong communication skills with the ability to interact with both technical and business stakeholders
  • Ability to manage multiple projects and meet deadlines while maintaining high customer satisfaction
  • Experience leading cross-functional teams and mentoring junior team members;
  • Deep understanding of optimization solutions, ideally with exposure to quantum technologies
  • Proven experience with executive-level presentations and partner relationship management
  • Flexibility to work across various industries and rapidly learn new business domains

Benefits:

  • Competitive salary range: $123,000 to $184,000 USD annually
  • Equity and performance-based bonuses;
  • Flexible remote work environment (within the United States);
  • Access to a diverse and innovative team working at the cutting edge of quantum computing
  • A culture that values ownership, inclusion, career growth, and continuous learning

Other Information: This position is only open to direct applicants. No third-party candidates will be considered; D-Wave is an equal opportunity employer and values diversity in its workforce

LOCATION

JOB TYPE

Full-time

COMPENSATION

$123k - $184k

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