Technical Manager - Operations & Resilience

Job Description

Job Title: Staff Technical Program Manager – System Operations and Resilience. Locations: Bothell, WA; College Park, MD; Remote (US-based)

In this role, you will oversee sustaining engineering programs, manage cross-functional initiatives, and help improve the reliability and scalability of IonQ’s commercial quantum systems; You will serve as the bridge between operations, engineering, and manufacturing, ensuring operational excellence and resiliency across the organization.

Responsibilities:

• Lead and enhance sustaining engineering programs.
• Collaborate with cross-functional hardware and software teams to integrate operational feedback into system designs.
• Support the launch of new quantum systems and manage related projects;
• Facilitate communication across internal and external stakeholders, providing clear program updates.
• Oversee project planning, risk management, and schedule adjustments;
• Support incident management and participate in incident reviews to improve system resilience.
• Travel up to 20% to company sites in College Park, MD; Bothell, WA; and Basel, Switzerland.

Qualifications:

• Bachelor’s degree in Physics, Electrical Engineering, or a related technical field.
• Minimum 8 years of Technical Program Manager experience, with exposure to hardware or mixed hardware-software teams.
• Experience with System Operations, sustaining engineering, or production support teams.
• Strong communication skills, with the ability to tailor messaging to diverse audiences.
• Proven ability to learn high-level technical concepts quickly;
• Excellent organizational and written communication skills.
• Experience working in dynamic environments with multiple concurrent projects.
• Customer-facing experience preferred;
• Knowledge of quantum computing concepts and resiliency practices (e.g., incident management) is a plus.
• Software engineering background or prior collaboration with software teams is desirable.

Compensation and Benefits:

• Base salary range: $141,670 – $185,482, depending on experience and market factors.
• Variable bonus and equity participation.
• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with company matching;
• Unlimited PTO and paid holidays.
• Parental and adoption leave.
• Legal insurance, home internet stipend, and pet insurance.

Additional Information: This position requires eligibility under U.S. export control regulations and government contract restrictions. Applicants must be U.S. citizens, nationals, permanent residents, or otherwise authorized, IonQ is an Equal Opportunity Employer and values diversity, equity, and inclusion.