Delivery Operations Leader - Quantum

Job Description

Job Title: Delivery Operations Leader – Quantum Strategic Partnerships. Location: Yorktown Heights, New York, USA

Responsibilities:

• Draft, review, and execute Statements of Work (SoWs), NDAs, and IP agreements aligned with organizational standards.
• Coordinate with legal and procurement teams to ensure timely and compliant contracting processes.

Pricing and Financial Oversight

• Work with engagement teams to develop pricing models and validate cost structures for partnership agreements.
• Track and report financial commitments, including in-kind contributions and full-time equivalent (FTE) allocations.

Governance and Compliance

• Ensure adherence to intellectual property policies, confidentiality requirements, and regulatory standards.
• Maintain accurate documentation and audit-ready records for all agreements.

Operational Tracking and Reporting

• Monitor resource utilization across projects, including FTEs and in-kind contributions.
• Develop dashboards and reports for leadership covering operational and financial metrics.

Process Improvement

• Apply industry best practices to improve operational efficiency and scalability.
• Identify and implement workflow improvements to enhance partner experience and execution quality.

Cross-Team Collaboration

• Collaborate with internal and external researchers, engagement leads, and operations teams.
• Coordinate with finance, legal, and procurement teams to resolve operational issues and align processes.

Qualifications:

• Bachelor’s degree in Business, Engineering, Computer Science, or related field.
• At least 3 years of experience in operations, contracting, or program management.
• Strong understanding of governance, business operations, and resource management.
• Financial acumen with experience in pricing models and cost tracking;
• Strong organizational and project management skills.
• Ability to manage multiple stakeholders and competing priorities.

Preferred:

• Experience with intellectual property management and compliance frameworks.
• Background in technology partnerships or innovation ecosystems;
• Familiarity with data analysis and operational reporting tools.

Benefits and Compensation:

• Salary range: $152,000 to $228,000 per year depending on experience and location.
• Comprehensive healthcare coverage including medical, dental, vision, and mental health support.
• Financial programs including 401(k), pension plans, stock purchase options, insurance coverage, and performance-based incentives.
• Paid time off including holidays, sick leave, vacation, parental bonding leave, and family care programs;
• Access to IBM’s AI-driven learning platform with certifications and professional development opportunities.
• Employee resource groups, volunteering opportunities, and retail discounts.

Additional Information:

• Travel requirement: up to 20 percent or approximately 1 day per week.
• Hybrid work arrangement.
• No visa sponsorship available for this role;
• IBM is an equal opportunity employer committed to diversity, inclusion, and fair employment practices.
• Hiring is based on skills, experience, and qualifications regardless of background or identity.